📌 Frequently Asked Questions — Atlas Self Storage

1. What storage unit sizes do you offer?

We offer a variety of storage unit sizes to fit personal, residential, and business needs — from small closet-size units to large garage-size spaces. Contact our team for specific dimensions and pricing at each location.

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2. How much do storage units cost in Pittsburgh?

Unit pricing varies by size and location (North Hills and Penn Hills). We keep rates competitive and transparent. Check our Rates & Availability section or contact us for current pricing and promotions.

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3. What features are included with my storage unit?

• All rentals include:

• Secure gated access

• 24/7 access options at select locations

• Video surveillance

• Well-lit, clean facilities

• Flexible lease terms

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4. Can I rent a storage unit online?

Yes! You can check availability, select a unit size, and rent online through our website 24/7. Need help? Our team is happy to assist by phone or email.

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5. Do you offer climate-controlled storage?

No, we do not offer climate-controlled storage at this time.

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6. How do I access my storage unit?

Once rented, you’ll receive access details, including gate code and hours. Some customers choose 24/7 access units, while others have extended daily access during staffed hours.

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7. What do I need to rent a storage unit?

To rent a unit with Atlas Self Storage, you typically need:

• A valid government ID

• A payment method

• Completed rental agreement

• A one-time administration fee. Ask about pricing.

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8. Are there any security features onsite?

Yes. We take safety seriously, with:

• Video surveillance cameras

• Secure gate entry

• Well-lit grounds

• Regular property maintenance

Your peace of mind matters to us.

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9. Can I change unit sizes later?

Absolutely. If your storage needs change, we can help you transfer to a more suitable unit (space permitting). Contact the office to coordinate your upgrade or move.

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10. What items are prohibited from storage?

For safety and legal reasons, you may not store:

• Hazardous materials

• Explosives

• Perishable food

• Flammable chemicals

• Live animals or plants

Ask our team if you’re unsure about an item.

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11. How long can I rent a unit?

We offer flexible month-to-month rentals with no long-term commitment, so you stay only as long as you need.

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12. Where are your storage facilities located?

We serve the Pittsburgh area with two convenient locations:

North Hills: 1909 Babcock Blvd, Pittsburgh, PA 15209

Penn Hills: 6449 Saltsburg Road, Pittsburgh, PA 15235

Both are easily accessible from major roads and local neighborhoods.

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13. Do you offer business or commercial storage?

Yes. Atlas supports small businesses, contractors, and organizations with storage solutions for equipment, inventory, and documents. Contact us for options tailored to your business needs.

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14. What payment options do you accept?

We accept major credit and debit cards, online payments, and automatic recurring billing for convenience.

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15. Is insurance required for my stored items?

Most customers choose to protect their belongings with storage insurance. You can purchase coverage through us or provide proof of existing policy that meets our requirements.

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